{"next":null,"previous":null,"results":[{"created_at":"03/07/2026","question":"Is it okay if I use tap water? Does the machine purify the water?","answer":"The Baby Brezza Formula Pro Advanced does not purify or filter water. It simply mixes and warms the water with formula to prepare a bottle.\n\nBecause of this, it’s important to use water that is already safe for your baby to drink, such as properly treated tap water or bottled water that is suitable for infant consumption.\n\nIf you’re unsure about the safety of your local tap water, we recommend checking with your pediatrician or local health authority for guidance.","customer":{"first_name":"William","last_name":"R"},"question_images":[]},{"created_at":"12/15/2025","question":"Thats easy to clean??","answer":"The funnel is easy to clean. We recommend purchasing a spare funnel for times where you need to have a clean funnel ready to go.","customer":{"first_name":"sundas","last_name":"S"},"question_images":[]},{"created_at":"12/08/2025","question":"What are the exact temperatures at each 3 settings?","answer":"The first temperature is room temperature. The second setting is body temperature or 98°F and the highest is slightly warmer than body temperature which is 103°F.","customer":{"first_name":"Tanner","last_name":"L"},"question_images":[]},{"created_at":"10/22/2025","question":"We loved the machine while using it, but we stored it away after use for 1 year until recently when our second child was born. BUYERS BEWARE- even if the machine looks like water has been emptied there is still A LOT of water hidden behind the reservoir even though you can’t see it. I do not feel comfortable using the machine again even though it still works due to fear of mold inside the machine. I called customer service and requested to exchange product, but they refused to assist in any way. I am very disappointed and concerned regarding safety of machine to use again. Do you feel it is safe to continue using the machine?","answer":"","customer":{"first_name":"Lauren","last_name":"K"},"question_images":[]},{"created_at":"04/22/2024","question":"Bonjour est ce que quand la machine n’est pas allumer mais bien brancher sur le courant électrique, elle garde la température à 40 par exemple sans même avoir à attendre un temps de chauffe long de 4 minutes ?","answer":"Bonjour, \nAfin de limiter le temps de chauffe, vous pouvez laisser la machine branchée (en veille). Sachez que chaque machine peut prendre quelques minutes en plus ou moins pour une préparation dépendant de l'ancienneté de celle-ci ainsi que de l'utilisation de cette dernière.","customer":{"first_name":"Alexandre","last_name":"P"},"question_images":[]}]}